Course 55006 System Center Operations Manager 2012
Description
This five-day course provides instructor-led students with
the knowledge to successfully design and deploy Microsoft's
System Center 2012- Operations Manager (SCOM). In this course,
students are introduced to the basic theory of service
monitoring. Students also learn about configuration, deployment,
monitoring, and operation. Upon course completion, students will
have the skills necessary to manage Operations Manager for
maximum business benefit. This course incorporates case-studies
and hands-on learning opportunities so students can practice
applying business solutions to real-world scenarios. This course
is taught remotely; if you have a dedicate group of four or more
students do let us know and we will work with you to schedule
it.
Objectives
After completing this course, students will be able to:
•Design and Build a Production Service Monitoring Program
•Configure and administer Operations Manager 2012
•Design monitoring deployment for Microsoft and non-Microsoft
scenarios
•Deploy monitoring for servers, applications and services
•Deploy monitoring for UNIX/Linux and Network Devices
•Tune monitors and rules for maximum benefit
•Automate Operations Manager with PowerShell
•Meet and exceed SLA's in order to bring value to business
partners
•Integrate Operations Manager with other tools
Audience
This course is intended for IT Professionals who already have
some pre-requisite technical knowledge and want to learn the
skills necessary to implement a comprehensive service monitoring
system for their production environment. This course is also for
IT Professionals who want to learn how to communicate relevant
business information about the operational status of the IT
environment.
Prerequisites
Before taking this course, students should have pre-requisite
technical knowledge in the following areas:
•Windows Server® 2008 R2 operating system
•Active Directory® Domain Services (AD DS)
•Familiarity with data center management processes
•Previous work with IT Infrastructure Library (ITIL)
•Previous work with Microsoft Operations Framework (MOF)
•Experience with PowerShell and SQL Server and SQL Server
Reporting Services
•Knowledge of previous versions of Operations Manager helpful
•Knowledge of the product(s) that you plan to monitor
Course Outline
Topics
Module 1: Introduction to System Center 2012 Operations Manager
After this module, students will be able to:
•Explain the history and evolution of System Center
•Differentiate between each of the System Center 2012 products
•Describe System Center 2012 licensing
•Identify the purpose and function of Operations Manager 2012
Module 1 Lessons:
1. History and Evolution of System Center
2. System Center 2012 Product Suite
3. System Center 2012 Licensing
4. System Center 2012 Operations Manager
Module 1 Labs:
1. Setting up the Initial Lab Environment
2. Introducing System Center 2012
Module 2: Plan for Service Monitoring
After completing this module, students will be able to:
•Provide an overview of ITIL and MOF
•Design and document a service monitoring plan
Module 2 Lessons:
1. Introducing ITIL and MOF
2. Designing the Service Monitoring Process
3. Documenting the Service Monitoring Process
Module 2 Lab:
1. Introducing Service Management
Module 3: Plan an Operations Manager 2012 Deployment
After completing this module, students will be able to:
•Define what a management group and its components are
•Design a highly available System Center 2012 Operations Manager
environment
•Plan and design the necessary hardware and software components
•Describe the necessary components for network device monitoring
•Describe the necessary components for UNIX/LINUX-based server
monitoring
•Implement Windows-based server monitoring
Module 3 Lessons:
1. Defining the Operations Manager 2012 Core Components
2. Designing for High Availability
3. Defining Core Hardware and Software Requirements
4. Designing Network Device Monitoring Requirements
5. Designing UNIX/LINUX Monitoring Requirements
6. Designing Windows-based Monitoring Requirements
Modules 3 Labs:
1. Planning for Operations Manager 2012 Deployments
2. Exploring Operations Manager 2012 SQL Database Objects
Module 4: Deploy Operations Manager 2012
After completing this module, students will be able to:
•List the environmental prerequisites needed to install
Operations Manager 2012 and Active Directory accounts
•Describe how to install and configure a management group and
its components
•Verify the successful implementation of basic management group
components
•Create and use Run As accounts
•Design a role-based administrative model
•Explain what Active Directory Integration is
Module 4 Lessons:
1. Reviewing Environmental Prerequisites
2. Installing Operations Manager 2012
3. Verifying Operations Manager 2012 Installation and Additional
Configuration
4. Creating and Using Run As Accounts
5. Implementing Active Directory Integration
6. Designing and Implementing Role-based Administration
Modules 4 Labs:
1. Installing Operations Manager 2012
2. Configuring Active Directory Integration
3. Configuring Role-Based Security
Module 5: Deploy the Operations Manager 2012 Agent
After completing this module, students will be able to:
•Explain the agent architecture
•Explain agent deployment methods
•Describe what Active Directory auto assignment is
•Describe how the agent will handle a primary management server
failure
Module 5 Lessons:
1. Reviewing the Operations Manager 2012 Agent
2. Deploying the Operations Manager 2012 Agent
3. Introducing Agent Failover
Modules 5 Lab:
1. Deploying the Operations Manager 2012 Agent
Module 6: Deployment and Administration of Monitoring
(Management) Packs
At the end of this module, students will be able to:
•Explain what a monitoring (management) pack is
•Describe the components of a monitoring (management) pack
•Explain how to obtain a monitoring (management) pack
•Deploy monitoring (management) packs
•Explain the difference between sealed and unsealed monitoring
(management) packs
•Override a monitoring (management) pack
•Describe best practices for monitoring (management) pack
administration
Module 6 Lessons:
1. Introducing Monitoring (Management) Packs
2. Understanding Most Commonly Used Monitoring (Management)
Packs
3. Modifying and Expanding Monitoring (Management) Packs:
Overrides
4. Monitoring (Management) Pack Administration Best Practices
Modules 6 Labs:
1. Creating Management Packs and Groups
2. Installing Line of Business .NET Application
3. Installing and Importing Management Packs
Module 7: Tune Monitoring (Management) Packs
At the end of this module you will be able to:
•Describe alerts
•Describe the monitoring (management) pack tuning process
•Describe baseline monitors and rules
•Document overrides
Module 7 Lessons:
1. Introducing Alerts
2. Tuning a Monitoring (management) Pack
3. Using Operations Manager Baseline Monitors and Rules
4. Documenting Changes to Monitoring (Management) Packs
Modules 7 Lab:
1. Tuning Management Packs
Module 8: Monitor Administration
At the end of this module, students will be able to:
•Navigate the monitoring pane in the Operations console
•Investigate an alert
•Use Health Explorer
•Explain maintenance mode
•Describe and create Views
Module 8 Lessons:
1. Exploring the Operations Console - Monitoring Pane
2. Administering Alerts
3. Exploring Agent-based Monitoring
4. Customizing the Monitoring Pane
Modules 8 Lab:
1. Working with Monitors and Alerts
Module 9: Advanced Monitoring
After completing this module, students will be able to:
•monitor network devices
•Monitor UNIX/LINUX-based computers
•Monitor .NET-based applications
•Monitor distributed applications
•Expand monitoring by using monitoring (management) pack
templates
Module 9 Lessons:
1. Monitoring network devices
2. Monitoring UNIX/LINUX-based Computers
3. Monitoring .NET-based Applications
4. Expanding Operations Manager 2012 Monitoring
Modules 9 Labs:
1. Monitoring a Network Device
2. Monitoring a .NET Application
Module 10: Reports
After completing this module, students will be able to:
•Understand how Operations Manager 2012 Reporting and SQL Server
Reporting Services work together
•Manage default Operations Manager 2012 reports
•Create customized reports
Module 10 Lessons:
1. Using Operations Manager 2012 Reporting
2. Administering Reports
3. Customizing Reports
Modules 10 Lab:
1. Reporting
Module 11: Notifications and Operations Manager 2012 Maintenance
After completing this module, students will be able to:
•Describe and configure Operations Manager 2012 notifications
•Plan and perform routine maintenance
•Create a disaster recovery plan
Module 11 Lessons:
1. Introducing Alert Notifications
2. Designing Maintenance and Disaster Recovery
Modules 11 Lab:
1. Creating Subscriptions and Notifications
Module 12: System Center 2012 Integration
After completing this module, students will be able to:
•Describe System Center 2012 Integration
Modules 12 Labs:
1. Setting up the Initial Lab Environment
2. Creating an Orchestrator 2012 Runbook
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